Bank with Confidence
Protecting Your Debit Card from Fraud
Real-time transaction alerts that notify you of any unusual activity on your account, along with advanced monitoring systems that detect and block fraudulent transactions before they affect your balance. Plus easily manage your card through our mobile app, allowing you to lock or unlock your card instantly and report any suspicious transactions with just a few taps.
How it works
- You will now receive a text alert whenever a suspicious debit card transaction is detected *
- You can simply text back to confirm the transaction
- If you text back that the transaction is fraud, you will receive another message with a phone number to call giving you further instructions
- If you do not reply back to the text to confirm the transaction, for your security, the transaction will be blocked and your debit card deactivated until you speak to a Unity Banker
- The text messages will always come from the short code 37268 and will reference “Unity Bank”
- You can choose to opt out of this security feature by texting back “STOP”
- If you have opted out, but want to reactivate fraud text alerts, you simply need to text “Undo” to short code 37268
*as long as we have your correct mobile phone information
You can also help minimize Debit Card Fraud risk with the Mobile Banking App
- Download the Unity Bank Mobile Banking app from the iPhone App Store or the Android Play Store
- Within the app, you can turn your card off if you misplace it and if you later find it, you simply can turn it back on
- You can set spending limits, set transaction types, as well as select different merchant categories
- It allows you to set alert preferences so you will be notified whenever a transaction is made using your Unity Bank debit card
- Recent debit card transactions can also be viewed
Benefits to having Fraud text alerts
- Faster detection of suspicious/fraudulent debit card activity
- Once you confirm a transaction, the system will mark it as legitimate and you can get on with your day
- You should no longer need to contact the bank to open your card after a suspicious transaction is detected, however feel free to call our Customer Care Team at 877-889-6847
- Fraud Text Alerts are available 24/7
Getting started
- All customers will automatically be enrolled
- If we have your mobile phone number on file, you don’t need to do anything
- If you need to verify or update your mobile phone number information, call our Customer Care Team at 877-889-6847 or stop in to one of Unity Bank’s local offices
Remember!
- You can always log in to Unity Bank’s Online Banking or Mobile Banking 24/7 to review your account
- You can also set up alerts within your online banking profile for a variety of transaction types
- For any assistance our Customer Care Team is here for you at 877-889-6847