We are upgrading our internal systems to better support your banking needs. This important enhancement will improve reliability and position us to deliver enhanced products and services in the future.
Upgrade Schedule
Our system upgrade will begin at 1:00 p.m. CST on Friday, August 7 and continue through the morning of Monday, August 10.
During this time, some banking services will be temporarily unavailable or have limited functionality.
Services That Will Be Unavailable
The following services will be unavailable during the upgrade period:
- Online Banking
- Mobile Banking App
- Telephone Banking
- Zelle®
Additionally, our Customer Care Team will be closed on Saturday and will resume normal business hours on Monday.
Services with Limited Functionality
Debit Cards
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Debit card transactions are operating in standby mode with a daily point-of-sale purchase limit of $750.
ATMs
- ATM cash withdrawals will be available with a standby daily withdrawal limit of $310.
- Certain ATM functions, including deposits and transfers, may be unavailable.
Additional Impacts
Please be aware that:
- Account balances and transaction history may not reflect real-time activity.
- Telephone Banking will be unavailable during the upgrade period.
- Some transactions may be delayed until systems are fully restored.
- Access to account information will be limited during the upgrade period.
How to Prepare
To help minimize disruptions, we recommend that you:
- Complete important transactions before 1:00 p.m. CST on Friday, August 7
- Schedule payments and transfers in advance
- Withdraw cash if needed during the upgrade period
- Review account balances and recent transactions before the upgrade begins
Our Commitment
We understand that access to your financial services is important. Our team is carefully managing this transition to minimize disruption and ensure a successful upgrade.
We appreciate your patience and understanding as we complete these important enhancements and remain committed to keeping you informed throughout the process.
Stay Informed
For the latest updates:
- Visit this page for current information
- Watch for email communications
- Follow us on social media
Questions? We're Here to Help
If you have questions about the upcoming system upgrade or how it may affect your banking services, please contact us:
Customer Care Team
877-889-6847
Thank you for your patience and for choosing Unity Bank.